Privacy Policy

Last updated: 2025-11-11

1. Who We Are
This Privacy Policy describes how About Face Image Consulting Inc. (“Company”, “we”, “our”, or “us”) collects, uses, and protects personal information when you visit our websites (www.DeborahReynolds.com, www.ProsperityPotential.com) or participate in our programs, memberships, or coaching services (collectively, the “Services”).

We are a British Columbia corporation and comply with the BC Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect
We collect personal information that you voluntarily provide when you:

• Purchase or subscribe to our programs or memberships;
• Register for calls, masterclasses, or downloads;
• Join our online communities or mailing lists;
• Submit forms or communicate with us by email or social media.

This may include:

• Name, email address, phone number, and mailing address;
• Payment information (processed securely by third-party providers such as Stripe, Kajabi, or Go High Level — we do not store full credit card data);
• Business name, website, and professional details;
• Audio/video recordings from live calls (used only for member delivery and quality purposes).

We may also collect limited technical information automatically (via cookies or analytics tools) such as IP address, browser type, and site usage statistics to improve user experience.

3. How We Use Your Information
We use your personal information to:

• Deliver and manage your coaching or membership programs;
• Process payments and provide receipts;
• Communicate updates, reminders, or offers related to our Services;
• Provide customer support and respond to inquiries;
• Improve our content, products, and systems;
• Comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal information.

4. How We Share Information
We may share limited information with trusted third-party providers who assist in operating our business, including:

• Kajabi (website, course hosting, and email automation),
• Go High Level (CRM, scheduling, and marketing),
• Stripe or other payment processors,
• Zoom or similar platforms for virtual sessions.

All third-party processors are bound by confidentiality and data-protection obligations consistent with BC and Canadian law.
We may also disclose information if required by law or to protect our legal rights.

5. International Data Transfers
Our service providers may store or process information outside of Canada (e.g., in the United States). In those cases, your data is subject to the laws of that jurisdiction. We ensure that reasonable contractual and technical safeguards are in place to protect your information.

6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and maintain business records. Payment information is processed by third-party gateways and not retained by us beyond transaction confirmation.

7. Security of Information
We take reasonable administrative, technical, and physical measures to safeguard your information against loss, theft, unauthorized access, disclosure, or misuse. While no online transmission is 100% secure, we use reputable platforms and encrypted connections wherever possible.

8. Your Rights and Choices
You may:

• Access or request correction of your personal information;
• Withdraw consent for marketing communications by clicking “unsubscribe” or contacting us directly;
• Request deletion of your data, subject to legal retention requirements.

Please email [email protected] for any privacy-related requests.

9. Cookies and Analytics
We may use cookies or tracking tools (e.g., Google Analytics, Kajabi analytics) to understand usage patterns and improve user experience. You can disable cookies in your browser settings, but some features may not function properly.

10. Third-Party Links
Our websites may contain links to other sites. We are not responsible for the privacy practices or content of those third parties.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes take effect upon posting on this page with the updated “Last Updated” date. We encourage you to review this Policy periodically.

12. Contact Information
If you have questions about this Policy or how your information is handled, please contact:
 

About Face Image Consulting Inc.
Attn: Privacy Officer
Email: [email protected]
Mailing Address: 242-4035 Gellatly Road South, West Kelowna, Province of British Columbia, Canada V4T1R7